Privacy Policy

1. Information We Collect

Personal Information: When you request a quote or place an order, we collect information such as your name, company name, email address, phone number, and shipping/billing address.

Payment Information: All payments are processed through secure third-party gateways (e.g., Stripe, PayPal). We do not store your credit card details on our servers.

Artwork & Files: We collect design files and logos you upload for custom printing.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and custom packaging services.
• Process your transactions and manage your orders.
• Communicate with you regarding order status, proofs, and support.
• Send you technical notices, updates, and administrative messages.

3. Log Files & Cookies

IMH Packaging follows a standard procedure of using log files and cookies. These files log visitors when they visit websites to analyze trends, administer the site, and track users' movement on the website. This information is not linked to any information that is personally identifiable.

4. Third-Party Privacy Policies

We share your information with trusted third parties only to fulfill your order:

Shipping Partners: UPS, FedEx, and DHL for delivery.

Payment Processors: To securely handle your financial data.

We do not sell, trade, or rent your personal identification information to others.

5. Your Data Rights (GDPR/CCPA)

Depending on your location, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at sales@imhpackaging.com.